1. Information I May Receive

I may receive personal information that you choose to share with me when you contact me through WhatsApp, email, or phone. This may include:

• fiber_manual_recordYour name
• fiber_manual_recordYour email address
• fiber_manual_recordYour phone number
• fiber_manual_recordInformation you choose to share about yourself or your reason for getting in touch
• fiber_manual_recordInformation needed to arrange a discovery call, therapy session, or workshop

You are encouraged to share only the information that is necessary for your enquiry or to arrange a service.

2. How Your Information Is Used

Information you provide may be used to:

• fiber_manual_recordRespond to your enquiries
• fiber_manual_recordArrange and communicate about discovery calls and therapy sessions
• fiber_manual_recordCommunicate with you about workshops
• fiber_manual_recordManage an ongoing professional relationship
• fiber_manual_recordProvide information about my services
• fiber_manual_recordMaintain appropriate professional records where required

Your personal information will not be used for unrelated purposes without your knowledge, except where required or permitted by applicable law.

3. Communication Through Third-Party Platforms

If you choose to contact me through WhatsApp, your communication will take place through WhatsApp and will be subject to WhatsApp's own terms and privacy practices. Similarly, email and phone communications may involve the service providers that operate those communication services. I do not control how third-party platforms process information once it is shared through their services. You may wish to review the privacy policies of these services for more information about how they handle your data.

4. Confidentiality

Information shared with me in the context of therapy is treated with care and confidentiality, subject to the professional, ethical, and legal limits that apply to my practice. The website and initial contact channels are not intended for sharing detailed or highly sensitive personal information. If you are considering therapy, the discovery call or a therapy session provides a more appropriate setting to discuss what brings you here.

5. How Your Information Is Protected

Reasonable steps are taken to protect personal information from unauthorised access, use, disclosure, alteration, or loss. However, no method of electronic communication or storage can be guaranteed to be completely secure.

6. How Long Information Is Kept

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain professional records where applicable, or to meet legal or professional obligations. When information is no longer required for active use, it may be retained and stored securely in accordance with professional, ethical, and legal requirements, including continuity of care and record-keeping obligations.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to request access to or correction of information held about you and to withdraw consent where consent is the basis for processing. If you have a question or would like to make a request regarding your personal information, you can contact me using the details below.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to my services, communication methods, website features, or applicable legal requirements. The latest version will always be posted on this page with the updated date.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Tanya Chaturvedi
Email: connect@calmnestwellbeing.com